Dear Users,
The data controller of personal data is Gant Polska Sp. z o.o. with its registered office in Warsaw (00-120 Warsaw), ul. Złota 59, NIP: 5272725346, REGON [National Business Registry Number]: 360192638, registered in the Register of Entrepreneurs kept by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, KRS number 0000530331, with the share capital of 8.325.000,00PLN ("Administrator").
In order to exercise your rights and obtain further information regarding the processing of data as well as information whether personal data is processed and to what extent, you may contact the Administrator by writing to gdpr.east-europe@erenretail.com
The administrator appointed the Data Protection Inspector available at gdpr.east-europe@erenretail.com or by correspondence at Gant Polska Sp. z o.o. ul. Złota 59, 00-120 Warsaw.
PERSONAL DETAILS
Personal data means information about an identified or identifiable natural person (the "data subject") ("personal data"). An identifiable natural person is a person who can be directly or indirectly identified, in particular on the basis of an identifier such as name, identification number, location data, internet identifier or one or more specific factors determining physical, physiological, genetic, psychological, economic, cultural or social identity of a natural person.
Personal data may also include unique numeric identifiers, such as the User's computer's IP address or the User's mobile device's MAC address, as well as Cookies.
RULES FOR COLLECTING PERSONAL DATA
Personal data about the User may be collected by Gant Poland from a number of sources, including:
a. provided directly by the User Gant Poland collects data on how the User uses our services and products, e.g. information about the types of content that he or she watches or deals with, and the frequency and duration of his/her activities. Gant Polska also collects personal data provided during registration in the Newsletter, registration to purchase our products and completing surveys.
b. personal data that Gant Poland collects automatically Gant Poland also receives and stores certain types of personal information each time the User contacts Gant Poland online. Personal data is also collected when searching, shopping, participating in competitions and surveys, and communicating with our customer service teams. c. personal data that Gant Poland collects from other sources. We collect personal data from other sources, e.g. from our trusted external partners and external platforms, in which Gant Poland has accounts (e.g. Facebook).
The Website is designed and intended for adult Users.
Gant Poland does not collect or consciously collect personal information about children under the age of 18. If it is discovered that Gant Poland has accidentally collected personal information from children under the age of 18, it will be deleted immediately.
STORAGE OF PERSONAL DATA
Personal data collected by Gant Poland is stored in the European Economic Area ("EEA").
Gant Poland hereby informs that this data can also be sent to a country outside this area and processed there.
In the case of such operations, for countries for which the European Commission has not found an adequate level of data protection, Gant Poland applies standard contractual clauses as a means to secure compliance of operations with applicable law and data entrustment agreements that meet the requirements of the GDPR.
The content of the Standard Contractual Clauses can be found by clicking on the link: https://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX:32010D0087
In the case of transfer of data from Europe to the USA, some entities located there may additionally provide an adequate level of data protection within the so-called EU-US Privacy Shield (Privacy Shield).
Some providers have a Privacy Shield certificate, which you can check by clicking the link below: https://www.privacyshield.gov/welcome
User's personal data is stored by Gant for the time strictly necessary to achieve the relevant purpose (unless this Privacy Policy indicates in detail the duration of storage of personal data).
Then Gant will store properly stored and protected personal data for such a period of time for which liability for processing may arise, in accordance with the regulations in force at any time.
After the limitation period of possible actions, depending on each case, Gant will proceed to delete the User's personal data. Gant ensures that every person acting under his authority and having access to the User's personal data processes them only on Gant's instructions, unless other requirements result from the law of the Union or the law of a Member State.
Gant reserves that it may transfer personal data within the capital group to which Gant belongs on the basis of Gant's legitimate interest for the purposes of internal management, ensuring compliance with legal obligations, preventing fraud and / or to secure tools, improving Gant's products and services or after receiving the User's consent for such action.
Depending on the purposes for which they were collected, and only when necessary, some of the User's personal data may be disclosed to entities within the capital group to which Gant belongs, also located outside of Poland, on the basis of Gant's legitimate interest for the purposes of internal management, where possible in a pseudonymous manner and where necessary to provide the User with the service he requested.
The catalog of recipients of personal data processed by Gant always results primarily from the scope of services used by the User.
The catalog of data recipients also results from the User's consent or legal provisions and is clarified as a result of actions taken by him in the E-Store (see Regulations of the E-Store).
TRUSTED PARTNERS
Limited processing of personal data may involve trusted Gant partners ("Trusted Partners"), in particular those who technically help to run the Website or E-Store efficiently, providers of hosting services or ICT services, carriers or intermediaries carrying out shipments of orders, entities handling payments electronic or payment by card in the E-Shop, companies that service software, support Gant in marketing campaigns, as well as providers of legal, accounting and consulting services.
Gant has Standard Contractual Clauses approved by the Commission with Trusted Partners who are based outside the EEA.
Gant works with external courier companies to deliver.
These courier companies receive the following data to carry out a specific order:
• User's name and surname
• Delivery address
• possibly a postal number (if the order is to be delivered to a parcel locker)
• possibly an email address (if the courier company wants to inform the user by e-mail about the planned delivery date)
In order to provide services to Users, Gant also cooperates with technical service providers.
If these entities process Users' data outside of EOA, Gant ensures that the respective service provider has contractually or otherwise guaranteed an equivalent level of data protection.
In the case of obligations imposed by offices or courts or for the purpose of legal or criminal prosecution, Gant will provide Users' data if necessary to criminal prosecution authorities or other third parties.
Gant Poland ensures that every person acting under Gant Poland’s authority and having access to the User’s personal data should processed it only on the Gant Poland order, unless other requirements arise under EU or law of the member State. Gant Poland reserves the right to provide personal data within a capital group to which Gant Poland belongs based on Gant Poland's legitimate interest for internal management purposes, compliance with legal obligations, fraud prevention and/or to secure tools, improve Gant Poland products and services, or after receiving the User's consent for such action. Depending on the purpose for which the data was collected, and only when necessary, some of User’s personal data may be made available to entities within the capital group to which Gant Poland belongs, also located outside of Poland, on the basis of Gant Poland's legitimate interest for the purposes of internal management, where possible in a pseudonymous manner and where necessary to provide the User with the service for which he requested. The catalogue of recipients of personal data processed by Gant Poland always results primarily from the scope of services used by the User. The catalogue of recipients of the data also results from the consent of the User, or from the provisions of law, and is clarified as a result of actions taken by him in the E-Store (see the E-Store Terms and Conditions). Gant Poland's trusted partners ("Trusted Partners ") may participate in the processing of personal data, in particular those who technically help efficiently run the Website or E-Store, hosting service providers or ICT services, carriers or intermediaries performing orders shipments, service providers electronic payments or card payments in the E-Store, companies that service the software, support Gant Poland in marketing campaigns, as well as the providers of legal, accounting and consulting services. With Trusted Partners who are established outside of the EEA, Gant Poland has signed the Standard Contract Clauses approved by the Commission.
SCOPE OF PERSONAL DATA, PURPOSES AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
The purpose and scope of the data processed by Gant personal data results each time from a specific legal basis specified by the GDPR. In some cases, it is the User's consent, in others legal provisions, sometimes the need to perform the contract or the legitimate legal interest of the Administrator. Detailed information is presented below.
The most common purposes of processing Users' personal data by Gant are in particular:
• conclusion and implementation of the Agreement for the provision of the Customer Account Service
• news
• taking action at the request of a future client before concluding it; conclusion and implementation of the Sales Agreement or taking action at the request of a future Customer before its conclusion
• receiving and processing complaints;
• conducting the competition, in particular selecting the winners;
• implementation of awards;
• presenting advertisements, offers or promotions (discounts) regarding Gant products or services
• providing the Newsletter service
• assessment and analysis of User activity and information, including as part of automated processing of personal data (profiling), to present general advertisements, offers or promotions (discounts) regarding Gant products or services in a manner tailored to the interests of a given User (without, however, significantly affecting his decisions), in particular to implement the contract for the provision of the Newsletter,
• market and statistical analyzes;
• pursuing claims and defending against claims, including third parties;
• fulfilling legal obligations arising from regulations, e.g. tax and accounting, especially in the case of paid contracts or conducting correspondence with the User, including responding to Users' messages.
Gant Poland processes personal data only for specific and limited purposes, i.e.
a. CUSTOMER ACCOUNT SERVICE
TYPES OF PROCESSED DATA: contact details, such as name, address, country, e-mail address and phone number, User ID, password, age, account settings, and in the case of purchasing, also information on payments and payment history, information on the subject of orders, deliveries, order history, encrypted credit card data (without CVV or CVC security code), personal data related to cookies, in particular click history and history of navigation and browsing, and if the user asks for a VAT invoice, NIP and REGON number. The registered User Account may be closed at any time by contacting us via the Customer Service Office info@pl.gant.com.
PURPOSE: Gant Poland processes the above personal data in order to provide the Customer Account service (free electronic service referred to in Article 10 b of the E-Store Terms and Conditions) and enable the User to use certain Website functionalities and provide him/her with access to various functions, products and services that are available to him/her as a registered User, e.g. to be informed individually about changes to the E-Store Regulations or Privacy Policy and Cookies or about promotions, as well as saving products in the basket. In the case of a purchase, Gant Poland processes the above-mentioned personal data in order to fulfil orders and returns and to send the User notifications of the delivery status or in case of any problems with the delivery of products, as well as to manage payments or process complaints.
DATA STORAGE PERIOD: Gant Poland will store the User’s personal data during the term of the contract for the provision of the Customer Account service in which the account will be active. If the data processing by Gant Poland is carried out on a different legal basis as indicated in THE LEGAL BASIS below, then the User's personal data will be kept for the whole period of existence of this legal basis. In any case, a longer period of storage of personal data is decisive.
GIVING ACCESS TO PERSONAL DATA: Gant Poland provides the personal data of the User to Trusted Partners only to those who are responsible for the correct and uninterrupted operation of the Customer Account. In the event of a purchase by the User, Gant Poland provides the User's personal data to the Trusted Partners, i.e. in particular to courier companies, payment processing companies, debt collection companies, law firms, and the accounting firm only to ensure the implementation of the objectives set out above.
LEGAL BASIS: The processing of personal data takes place on the basis of an agreement with the User to open the Customer Account service or when it is necessary to take action at the request of the User related to the launch of this service (Article 6 paragraph 1 letter b) of the GDPR). At the same time, in the event of a purchase by the User or notification of the complaint, apart from the legal basis indicated above, Gant Poland also has the right and obligation to process the data for not less than the period required by law, including in particular tax laws and the Accounting Act (Article 6 paragraph 1 letter c) of the GDPR). In addition, Gant Poland has the right to process the User’s personal data when it is necessary for purposes arising from legitimate interests pursued by the Administrator, and so in the event of determining, investigating or defending against User's claims (Article 6 paragraph 1 letter f) of the GDPR). If the User wants to use the option of receiving direct marketing information, organizing competitions, promotions, surveys, loyalty program, the personal data processing is based on the User's consent (Article 6 paragraph 1 point a) of the GDPR) .
b. ONLINE PURCHASES MADE BY THE USER
TYPES OF PROCESSED DATA: contact details such as name, address, email address and phone number, payment information and payment history, age, gender, country, encrypted credit card information (without CVV or CVC security code), and in case the User will ask to issue a VAT invoice, also NIP and REGON If the User additionally uses the Customer Account service, Gant Poland will also process information on order history, delivery, User ID, password and account settings as well as personal data related to cookies, in particular click history and navigation and browsing history.
PURPOSE: Gant processes the above personal data in order to process orders and returns, to manage clothes availability questions, product reservations through the Website or to provide services related to the personal tailoring function, depending on the availability of these services at a given moment and to send the User notifications about the status of delivery or in case of any problems with the delivery of products, as well as for payment management, for invoicing purposes and to issue receipts and invoices for purchases made via the Website or complaint processing.
DATA STORAGE PERIOD: Gant Poland will store the User’s personal data for as long as it is necessary for the User to complete the purchase agreement. If the data processing by Gant Poland is carried out on a different legal basis as indicated in THE LEGAL BASIS below, then the User's personal data will be kept for the whole period of existence of this legal basis. In any case, a longer period of storage of personal data is decisive.
GIVING ACCESS TO PERSONAL DATA: Gant Poland provides personal data of the User to the Trusted Partners, i.e. in particular to courier companies, payment processing companies, debt collection companies, law firms, and the accounting firm only to ensure the implementation of the objectives set out above.
LEGAL BASIS: The processing of personal data is necessary to perform the online shopping service, or to take action at the User's request prior to the conclusion of the contract (Article 6 paragraph 1 letter b) of the GDPR). At the same time, Gant Poland also has the right and obligation to process data for not less than the period required by law, including in particular the provisions of tax laws and the Accounting Act (Article 6 paragraph 1 letter c). In addition, Gant Poland has the right to process the User’s personal data when it is necessary for purposes arising from legitimate interests pursued by the Administrator, and so in the event of determining, investigating or defending against User's claims (Article 6 paragraph 1 letter f) of the GDPR).
c. PROCESSING USERS’ REQUESTS
TYPES OF PROCESSED DATA: contact details such as name, address, email address and phone number, payment information and payment history, age, gender, country, encrypted credit card information (without CVV or CVC security code), and in case the User will ask to issue a VAT invoice, also NIP and REGON, correspondence with the User regarding his or her requests and expectations. If the User additionally uses the Customer Account service, Gant Poland will also process information on order history, delivery, User ID, password and account settings as well as personal data related to cookies, in particular click history and navigation and browsing history.
PURPOSE: Gant Poland processes the above personal data in order to answer User's questions, process User's complaints about products and technical questions submitted by e-mail or telephone, as well as in case when it is necessary to contact the User in connection with his or her order, delivery, product return or product shipment. Gant Poland processes the above data in order to better understand the needs and expectations of the Users and thus improve their services, products and brands, as well as for statistical purposes(art.6 par.1 lit.f) GDPR).
DATA STORAGE PERIOD: Gant Poland will process the above personal data until the User's application is definitively terminated. If Gant Poland will process data on a different legal basis as indicated in THE LEGAL BASIS below, then User’s personal data will be kept for the whole period of existence of this legal basis. In any case, a longer period of storage of personal data is decisive
GIVING ACCESS TO PERSONAL DATA: Gant Poland provides personal data of the User to the Trusted Partners, i.e. in particular to courier companies, payment processing companies, debt collection companies, law firms, and the accounting firm only to ensure the implementation of the objectives set out above.
LEGAL BASIS: The processing of User’s personal data by Gant Poland is necessary for purposes arising from legitimate interests pursued by the Administrator in particular to establish, investigate or defend claims, conduct correspondence with Users, also via contact forms (including replying to users' messages), market and statistical analyses (Article 6 (1) (f) of the GDPR). In the event of answering Users' inquiries, Gant's processing of User's personal data takes place on the basis of the User's consent (art.6 par.1 lit.a) RODO), and in cases related to user reports resulting from the implementation of the on-line sales contract, processing it may be necessary to perform the contract (art.6 par.1 lit.b) GDPR) and subsequently to fulfill the legal obligation incumbent on the administrator (art.6 par.1 lit.c) GDPR).
d. NEWSLETTER SERVICE TYPES OF PROCESSED DATA: contact details, such as name, address, gender, country, e-mail address and phone number, User ID, password, age, account settings, personal data related to cookies, in particular click history and navigation and browsing history.
PURPOSE: Gant Poland processes the above personal data for the purpose of completing the Newsletter service (free electronic service referred to in Article 10 a of the E-Store Terms and Conditions) and allowing receiving information about new services or products offered by Gant Poland via e-mail. For more information, please go to the section on Profiling.
DATA STORAGE PERIOD: Gant Poland will store the User’s personal data during the term of the contract for the provision of the Newsletter service. If the data processing by Gant Poland is carried out on a different legal basis as indicated in THE LEGAL BASIS below, then the User's personal data will be kept for the whole period of existence of this legal basis. In any case, a longer period of storage of personal data is decisive. If the user does not want to receive individual product proposals by email, he can opt out of this service in any form at any time, e.g. by email, without incurring costs except for the costs of providing information according to basic tariffs (e.g. costs of Internet connection, postage fees ). Of course, a resignation link is available in every email. If the User does not want to receive individual product suggestions from us using the push service, he can deactivate this function in the application's settings at any time. In most of our applications, a specific function is available in the "Settings" section of the "Notifications" or "Push Messages" menu.
GIVING ACCESS TO PERSONAL DATA: Gant Poland provides the personal data of the User to Trusted Partners only to those who are responsible for the correct and uninterrupted operation of the Newsletter.
LEGAL BASIS: The processing of personal data takes place on the basis of an agreement with the User to open the Newsletter service or to take action at the request of the User related his/her commencement of this service (Article 6 paragraph 1 letter b) of the GDPR). In addition, Gant Poland has the right to process the User’s personal data when it is necessary for purposes arising from legitimate interests pursued by the Administrator, and so in the event of determining, investigating or defending against User's claims (Article 6 paragraph 1 letter f) of the GDPR).e.
e. SERVICE CONTACT FORM
TYPES OF PROCESSED DATA: contact details, such as name, e-mail address and phone number, age, personal data related to cookies, in particular click history and navigation and browsing history.
PURPOSE: Gant Poland processes the above-mentioned personal data for the purpose of carrying out the Contact Form service (a free electronic service referred to in Article 10c of the E-Store Terms and Conditions) and enabling the User to send messages to Gant Poland via the form available on the E-Store website.
DATA STORAGE PERIOD: Gant Poland will store the User’s personal data during the term of the contract for the provision of the Contact Form. If the data processing by Gant Poland is carried out on a different legal basis as indicated in THE LEGAL BASIS below, then the User's personal data will be kept for the whole period of existence of this legal basis. In any case, a longer period of storage of personal data is decisive.
GIVING ACCESS TO PERSONAL DATA: Gant Poland provides the personal data of the User to Trusted Partners only to those who are responsible for the correct and uninterrupted operation of the Contact Form.
LEGAL BASIS: The processing of personal data takes place on the basis of an agreement with the User to open the Customer Account service or when it is necessary to take action at the request of the User related to the commencement of this service (Article 6 paragraph 1 letter b) of the GDPR). In addition, Gant Poland has the right to process the User’s personal data when it is necessary for purposes arising from legitimate interests pursued by the Administrator, and so in the event of determining, investigating or defending against User's claims (Article 6 paragraph 1 letter f) of the GDPR). Responses to User's inquiries are provided on the basis of his/her prior consent to the processing of personal data (Article 6 paragraph 1 letter a of the GDPR).
f. CONTESTS
TYPES OF PROCESSED DATA: contact details, such as name and surname, e-mail address and phone number, age, gender, personal data related to cookies, in particular click history and navigation and browsing history, as well as information provided in the contest.
PURPOSE: Gant Poland processes the above-mentioned personal data based on the User's consent which the User submits at the time of applying for participation in the contest. The User's personal data will be used to allow Gant Poland to contact the Participant in matters relating to the contest, before and after the event, to determine the Participants' identity and verify their age, in order to contact the winners and provide the prize and determine the method of delivery.
DATA STORAGE PERIOD: Gant Poland will store User's personal data for 100 days after the end of the contest.
GIVING ACCESS TO PERSONAL DATA: Personal data will be transferred by Gant Poland to Trusted Partners, that is, to external companies, only for the purpose of providing the services mentioned above and to allow courier companies to deliver prizes.
LEGAL BASIS: The processing of personal data takes place at the User's consent (Article 6 paragraph 1 letter a of the GDPR). In addition, Gant has the right to process the User's personal data when it is necessary for the purposes of the legitimate interests pursued by the Administrator, i.e. in the case of establishing, investigating or defending against User's claims (Article 6 paragraph 1 letter f) of the GDPR).